Privacy Policy

Last updated: 9 July 2026

This is a plain-English template. Please have it reviewed before launch.

Who we are

Open Routes Research (“we”, “us”) is a research consultancy based in London. This policy explains how we handle personal data collected through openroutesresearch.com.

What we collect

• Enquiry form. When you contact us through the site we collect your name, organisation (optional), email address, your message, and how you heard about us.
• Technical data. Our hosting provider may log standard technical information such as IP address and browser type for security and performance.
• Cookies. We use a small number of cookies. See our Cookie Policy.

How we use it

We use enquiry details only to respond to you and, where relevant, to discuss and deliver work. Our lawful basis is our legitimate interest in responding to enquiries and, where you become a client, the performance of a contract.

Sharing

We do not sell your data. We may share it with trusted service providers (for example email or hosting providers) who process it on our behalf, and where required by law.

Retention

We keep enquiry data for as long as necessary to respond and to keep a record of our correspondence, then delete it.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal data, and to object to or restrict its processing. To exercise these rights, contact us. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Contact

Questions about your data? Get in touch.